If the remote not working, please contact us via and we will provide you with a new remote. If the remote sends a signal, you should see a red light flashing on the cellphone screen when pressing buttons on your remote it means that the remote is normal. Press and hold one of the buttons on the remote. To check if your remote is working normally: Turn on your camera on your cell phone, and point the end of the remote with the IR emitter to the camera cellphone screen. To exclude the distance factor: please put the remote close to the TV, and aim it at the TV remote sensor indication should turn red to green.ī. We suggest that you cover the sun with your hands when using the remote under strong light.Ī. ③Brightness from sunlight could affect remote infrared. ②Please, make sure that the remote has batteries installed. ①Please, make sure that the TV is powered on. Screen mirroring allows you to mirror what you see on your phone, tablet or laptop onto your larger TV screen.We suggest that you first troubleshoot the remote. Screen Mirroring feature (most Samsung devices) The method you use for screen mirroring will depend on the age, model and type of TV you have and the age, model and type of device you are trying to mirror. Most Samsung smartphones include a Screen Mirroring feature which enables screen mirroring with Samsung Smart TVs and other smart devices. The Screen Mirroring feature is compatible with TVs that use WiFi direct technology. The first model that supported screen mirroring was the F range in 2013. You can check the age of your Samsung TV here. Quick Connect (most Samsung mobile devices) If your TV is older than the F range (2013) then you can still use screen mirroring via an Allshare Cast.Ĭlick here for steps showing you how to use the Screen Mirroring feature to connect to your Samsung Smart TV. If your Samsung device is older or does not have the Screen Mirroring feature, most Samsung smartphones include a Quick Connect feature. This allows the device to seek out other smart devices such as TVs, printers or other Wi-Fi enabled devices and connect quickly.

HDMI connection (older devices, laptops or TVs) Click here to find out more about using Quick Connect.

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